Our thinking

Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets.
Insights graphic

People and culture

Empowering our people to lead healthier lives by prioritising their wellbeing

Data and analytics

How digital tools are empowering police officers and keeping the public safer

Future of learning

Our adaptability advantage: Learning at pace and scale

Customer experience

Delivering Seamless Digital Customer Experiences, Trends and Top Predictions for 2021

Customer experience

Re-establish customer needs and connect with customers in the new world

Customer experience

Building customer trust by using data properly in the post-Brexit era


Digitisation of defence – the key to a safer UK


Why tech and innovation are the key to building back better

Future of learning

The forgetting curve is a human strength


The great opportunity? Q1 results audio summary


Image is everything: brand and digital pensions communications

Customer experience

Have mortgage payment holidays eased the pain or simply prolonged it?


Putting residents’ safety at the heart of Building Control with new legislation