UK police car

Data and analytics

Fusing data to fight crime


Couple looking at bills

Customer experience

Helping customers to pick up the pieces post-pandemic


British Army

Defence

Have we turned a corner in UK military recruitment and retention?


Male employee working from home

Financial

Employee wellbeing during a global pandemic


Businessman in office with laptop

Customer experience

Digital local government: evolution or revolution?


Young male studying

Defence

Training for the future


Businessman on video conference

Technology

How legacy systems can be mobilised to innovate


Female looking at code on computer

Cyber security

Only the paranoid survive


Business woman on virtual meeting

Cyber security

Prepare for the worst


Tech support

Cyber security

Vulnerability and the virus


Looking at data and analytics

Insurance and pensions

Bulk purchase annuities – your 10 steps to attracting an insurer’s attention


Office employee

Financial

How to get your priorities right for recovery


Customer service representative

Customer experience

Treating customers fairly with a human-centred approach to collections


Female employee on phone using laptop

Human resources

Achieving more through cognitive diversity


Businessman at home working remotely

Government

Could entrepreneurialism revive post-pandemic Britain?


Lady working from home

Human resources

How do you achieve both flexibility and engagement in resourcing?


Lady using phone

Central government

Managing citizen demand for vital public sector


Employee using laptop at home

Insurance and pensions

Rolling back the cost of equalisation


Aerial view of residential properties

Local government

The risk and opportunities for plan makers in the new normal


British Army - marching

Defence

Building on success for the future of military recruitment


Employee at home on phone

Government

Collaborating with local government to create better outcomes for citizens


Our work