Cookies are small text files that are placed on your computer by the websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The use of cookies is now standard for most websites.

If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

You should also read our privacy notice in conjunction with this information about cookies.

Categories of cookies

Strictly necessary cookies: These cookies are fundamental to website functionality and cannot be switched off without blocking features on the site.

Functional cookies: these are used to enhance your experience (e.g. remember settings),

Tracking and performance cookies:  these cookies allow us to gather analytics to improve the performance and functionality of our site. These analytics can include measurements on the popularity of a page, common patterns of how people browse around the site, and how frequently a certain feature is used.  We usually aggregate the data for review but in some cases we may collect information on content you have viewed in order to understand what interests you most.

Targeting and advertising cookies: These cookies are used to show advertising that is likely to be of interest to you based on your browsing habits. These cookies, as served by our content and/or advertising providers, may combine information they collected from our website with other information they have independently collected relating to your web browser's activities across their network of websites.

In some cases, we can associate cookie information with an identifiable individual. For example:

  • If we send you a targeted email which includes cookies or similar technologies, we will know whether you open, read, or delete the message.
  • When you click a link in a marketing e-mail you receive from Capita, we will also use a cookie to log what pages you view and what content you download from our websites

You may withdraw your consent to Tracking and performance cookies cookies at any time by clicking the privacy settings link in the bottom right of the page.

The list below describes the cookies we use on this site and what we use them for.

Essential cookies

Name

Cookie

Description

Session cookie

ASP.NET_SessionId

Maintains your user session state, allowing us to store data for the duration of your session on the site.

Cookie preference

Cookie_consent_level
CookieConsent

This cookie is used to remember a user’s choice about cookies on capita.com. Where users have previously indicated a preference, it will be stored in this cookie.

Incapsula

visid_incap_178139
incap_ses_237_178139
incap_ses_143_178139

Cookies set by Incapsula DDoS protection service.

 

Optional cookies

Name

Cookie

Description

Category

Pardot tracking cookie

Pardot
visitor_id700793-hash

visitor_id700793

This cookie is used to collect information about how visitors use the website and to remember your preferences if you fill in forms on the site

Marketing

Google

_ga

_gid
IDE

We use the information to compile reports and to help us improve the website.

Analytics

New Relic

.nr-data.net

New Relic is part of Acquia Cloud and used to optimise the website

Analytics

Acquia Lift

tc_ptid
tc_ttid

 Acquia Lift is used for website personalisation.

Marketing

LinkedIn

Pixel

LinkedIn Pixel for marketing purposes

Marketing

Twitter

Pixel

Twitter Pixel is used for marketing purposes

Marketing

Facebook

Pixel

Facebook Pixel is used for marketing purposes

Marketing

Xander

 

Xander Pixel is used for paid media marketing purposes.

Marketing

Session Cam

Uses first party cookies only

Session Cam is used to optimise the performance of our website.

Analytics

Meet Ami

sr-data

sr-cur

sr-ec

sr-rl

sr-cl

sr-lc

SrIMin

srMin

sr-srch

sr-cbs

 

Love Ami is a chatbot used to assist users.

Marketing